Lido/ Terms & Conditions
Terms And Conditions
These terms apply to users of lido-lido.com. They will be valid for all your future transactions with Lido and visits to lido-lido.com. These conditions apply to sales of swimwear or other products by lido-lido.com to private individuals. This website is directed exclusively to private individuals. The conditions of sales mentioned hereafter concern only www.lido-lido.com and are not related to any other conditions which are applied in stores. Lido reserves the right to revise these terms and conditions.
We do not guarantee that all the items available at the lido-lido.com online shop are in stock at the time of your order. In case we are out of stock of any items in your order we will contact you by phone or by e-mail. Lido cannot warrant that the content of lido-lido.com is at all time free of inaccuracies or typographical errors. Neither can we guarantee that all information is up-to-date. Lido may at any time change the content of the site and the items available in the product range. Though Lido strives to always display the correct texts, images and pricing in the site and web shop, errors may occur.
If you have been charged the wrong amount when shopping from the web shop, we will give you the option of placing a new order with the correct price or canceling your order. If we are unable to get in touch with you, your order will be automatically cancelled. Lido cannot be held responsible for any damage caused from using the site or not being able to use the site. Lido cannot guarantee a problem-free, uninterrupted and secure access to the web site.
Delivery Zones
Lido ships worldwide. For a list of stockists or wholesale information get in touch at contact@lido-lido.com.
Delivery Times
We operate during business days. Orders are shipped from 1 to 5 working days following the day the order was placed (COVID related delays could slow down the shipping time further, please get in touch if your order is urgent). Depending on your country of residence delivery could take from 2 to 6 days. Next Day delivery: Please contact us at contact@lido-lido.com to enquire about next day delivery and we will do what we can to deliver your shipment on time. If you have any question about your order, contact our customer care contact@lido-lido.com.
Disclaimer
Copyright (including without limitation, the trademarks of Lido, logos, graphics, text, photos, designs, logos, icons, images data and software) provided in this web site are owned by or licensed Lido and its affiliates. Lido may in the Terms and Conditions be referred to as ‘us’ or ‘we’. You are authorised to use this material only for personal, non-commercial purposes. You may download, print and store copies of this material for your own personal, non-commercial use, provided this Copyright Permission Notice is included in all such copies. You may not charge anyone for use of the material and you may not publish, retransmit or otherwise distribute the material to others without prior written consent from Lido. You may not modify the material in any way, without the prior written permission from Lido. Except as expressly stated in this legal notice, no rights or licenses to the material, or any portion thereof, shall be granted or implied. For press inquiries, please contact us at contact@lido-lido.com.
Company Information
Lido S.R.L.
San Polo 2999
Venezia, 30125
contact@lido-lido.com
VAT number: IT04692080270
T +39 0419347455
Links
www.lido-lido.com may contain links to other websites beyond our control. We cannot be held responsible for the content or privacy policies of such sites.
Delivery Cost and Time
Italy — Free Shipping, 1 to 3 working days
Europe — €10, 1 to 3 working days
United Kingdom — €15, 1 to 3 working days
Switzerland — €15, 1 to 3 working days
USA — €15, 1 to 3 working days
Worldwide — €20, 3 to 10 working days
Payment And Prices
We accept payments by PayPal and all credit cards. The full amount will be charged on the date the order is made. All prices include Italian VAT at 22%. Shipping costs may be added to your order. Please view Shipping above for shipping charges. Orders to countries outside the EU may be subject to import duties and/or taxes, which are levied once your package reaches your country. Lido-lido.com ships your package according to Incoterm Delivered Duty Unpaid (DDU). This means that we do not collect duties and/or taxes on orders to countries outside the EU and we cannot predict what your particular charges may be. If you do incur any such additional charges they must be rendered in order for your package to clear customs. Please contact your local customs office for more information. Lido does not keep its customers’ payment card details.
Exchanges And Returns
If for any reason you are not satisfied with your purchase, you have 14 days from the date of delivery to make a return. Please assure that the items are unworn and new, with all original tags attached. Returns that do not meet our policy will not be accepted and will be returned to the client at their cost. Please send an email to contact@lido-lido.com indicating your order number, the item(s) you wish to send back and whether you would like to return or exchange your purchase. Our e-commerce team will assess your request, and provide further instructions for return as soon as possible. The customer will be responsible for paying their own shipping costs for returning or exchanging an item. Shipping costs are non-refundable. If outside of the EU please do not declare your swimsuit’s purchase value but label it as a return with no commercial value. Please also note that we advise returning your item to us using a traceable method, as lido-lido.com cannot accept responsibility for any lost items. We do not accept, nor do we cover, VAT or customs charges on your return, which will cause a re-direction of the return package to the sender. Unfortunately, the cost associated with returning the item is the customer’s responsibility.
Contact contact@lido-lido.com for further information. Faulty items will be replaced by the same type of product, subject to availability. Lido is not responsible for loss, damages or delays after shipping your order.
All Lido swimsuits must be tried on over underwear.